This Privacy Policy describes how Kio (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
When you visit or make a purchase from our website, we may collect the following types of personal information:
Personal Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Payment details are processed securely by third-party payment providers. We do not store or have access to your full payment information.
Order Information: Products purchased, order history, and transaction details.
Device & Browsing Information: IP address, browser type, device information, pages viewed, and interactions with our website, collected through cookies and analytics tools.
We use your personal information to:
Process and fulfill orders, including shipping, payments, and customer support.
Communicate with you, including order confirmations, updates, and customer service responses.
Send marketing emails or promotions only if you have provided consent. You may unsubscribe at any time.
Improve our website and services by analyzing customer behavior and website performance.
Prevent fraud and enhance security.
We may share your personal information with trusted third parties only as necessary to operate our business, including:
Payment processors to securely handle transactions
Shipping and logistics partners to deliver your orders
Website analytics and marketing tools to improve user experience
Legal or regulatory authorities, if required by law
We do not sell, rent, or trade your personal information to third parties.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or deletion of your personal data
Opt out of marketing communications at any time
Request data portability where applicable
To exercise any of these rights, please contact us using the information below.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date.
If you have any questions or concerns about this Privacy Policy, please contact us at:
